Frequently Asked Questions

  • Determining whether your loved one needs a senior care facility depends on several factors, such as their ability to live independently, manage personal care, and handle daily tasks like cooking, bathing, or medication management. If your loved one has difficulty with these activities or if their safety is at risk, it may be time to consider senior care options. We can help you evaluate their needs and find the best solution based on their physical, emotional, and social well-being.

  • Yes, we help families find both short-term and long-term care solutions. Whether your loved one needs a temporary stay, such as for rehabilitation after surgery, or a more permanent solution, like assisted living or memory care, we can match them with facilities that meet their needs. We work with a wide range of care options to ensure the best possible fit for your situation.

  • We carefully evaluate senior care facilities based on several key factors, including staff qualifications, patient-to-staff ratios, cleanliness, safety features, available amenities, and resident feedback. We also review state inspection reports, facility certifications, and whether the community aligns with your loved one's care needs. Our goal is to recommend only the highest-quality facilities that meet both your loved one's specific care needs and your family’s expectations.

  • Absolutely! We understand that paying for senior care can be a concern for many families. We can guide you through understanding Medicaid, insurance coverage, and other financial assistance options available. While we are not financial advisors, we can connect you with resources to help you understand your options and determine if your loved one qualifies for financial support.

  • While we do our best to find the best match, we understand that sometimes a facility may not work out for a variety of reasons. If your loved one isn’t comfortable or if their care needs change, we are here to assist you in exploring other options. We offer ongoing support to help ensure that the transition to care is successful, and if necessary, we can assist in finding a more suitable facility for your loved one.

  • Our commitment doesn’t end when your loved one moves into a facility. We offer ongoing support to ensure everything goes smoothly after placement. This includes checking in with both you and the facility to address any issues, helping with the transition process, and providing resources for care coordination if needed. If your loved one’s needs change over time, we are always available to assist in reevaluating their care and finding a better fit if necessary.

  • Yes, we can assist with coordinating the move-in process, including transportation and helping your loved one settle into their new community. While we don’t provide moving services ourselves, we can connect you with reputable moving companies that specialize in senior relocations. We also help with ensuring that all necessary paperwork and pre-admission tasks are completed for a smooth transition.

  • We match your loved one’s care needs with the right facility by first understanding their medical, physical, and emotional requirements. We take into account their medical history, any special care needs, such as mobility assistance or memory care, and their lifestyle preferences. Then, we evaluate facilities that offer the appropriate services and have experience with similar care needs. Our goal is to find a facility that provides the best possible care while also making sure your loved one feels comfortable and supported.

  • Yes, we work with facilities that cater to a wide range of health conditions, including dementia, Alzheimer’s, cancer care, and other specialized needs. Whether your loved one requires memory care, skilled nursing care, or other forms of specialized treatment, we can connect you with facilities that have the expertise and resources to provide the care they need.

  • The time it takes to find the right senior care facility can vary depending on your loved one’s specific needs, preferences, and the availability of appropriate care options. On average, the process can take anywhere from a few days to a few weeks. We work quickly to match your loved one with the best facilities, but we also take the time to ensure that every aspect of their care is considered—whether it’s their medical needs, lifestyle preferences, or financial situation. We aim to make the process as efficient and stress-free as possible, and we’ll be with you every step of the way to ensure a smooth transition.